Christmas hours

Council’s Westport offices will close at 12 pm on Tuesday 24 December 2024, reopening 8:30 am Monday 6 January 2025.

The Reefton Visitor and Service Centre will close at 12 pm on Tuesday 24 December 2024, reopening with normal hours
9 am Monday 6 January 2025. Reduced hours and limited services (visitor information, NZ Post, NZTA) will be available between these dates.  

During this time, you can call 0800 807 239 for urgent water and roading matters, noise or animal complaints

To raise a non-urgent service request, go to Council’s website bullerdc.govt.nz and we will respond after 6 January 2025.

For Westport and Reefton Transfer Station and Maruia and Karamea Landfill opening hours - please visit Buller District Council’s website bullerdc.govt.nz/waste-and-recycling/

Notify a non-urgent service request while our facilities are closed

Contact us

Please get in touch by visiting our offices, phoning us, sending an email or completing the form below.

Make an enquiry

Locations

Address: 6-8 Brougham Street, Westport

Phone: 0800 807 239 or 03 788 9111

Email: info@bdc.govt.nz

Opening hours:
Monday – Friday
8.30am – 4.30pm

Postal address:
Buller District Council
PO Box 21
Westport 7866

 

 

 

Address: 67-69 Broadway, Reefton

Phone: 03 732 8821 or 03 732 8391

Email: reeftonsc@bdc.govt.nz 

Opening hours:
Monday – Friday
9am – 4.30pm

Postal address:
Buller District Council
PO Box 75
Reefton 7851

 

Contact details

After-hours/ emergency contact phone number for Cemeteries, Roading, Sewerage, Stormwater, Water, Refuse, Council Property.

  • Westport: 03 788 9119
  • Reefton: 0800 807 239

Debtor/Account receivables – debtors@bdc.govt.nz

Creditor/Accounts payable – creditors@bdc.govt.nz

Please send your invoice with your purchase order number to invoices@bdc.gov.nz.

For alcohol licensing, permits and food licensing please send your questions to licenses@bdc.govt.nz

If you have a question relating to your building consent or any other enquiries, please email bdc-duty.inspector@bdc.govt.nz, including a detailed description of what you would like to discuss.

You can make a 10-minute appointment to see a Building Inspector by emailing bdc-duty.inspector@bdc.govt.nz or make a phone booking through our Customer Service team. When you book your appointment, please include your email address, phone number and a detailed message so we can respond efficiently.  

Due to increased workload/staff resources an inspector will endeavour to respond to all enquiries within 10 working days.

However, if your submission pertains to a complaint, please note that it will be addressed within 28 working days.

To find out whether you need to apply for resource consent or for any other planning enquiry, please contact Council’s Duty Planner either by emailing planning@bdc.govt.nz, or by phone (03) 788 9603 between the hours of 10am to 12pm – 2 pm to 3pm Monday, Tuesday, Thursday and Friday to discuss your proposed activity.

You will also find the rules and controls relating to specific activities by referring to the relevant section of the District Plan.

Please send your funding applications and reports to grants@bdc.govt.nz

Please send all media enquiries to Media.Enquiries@bdc.govt.nz.Council staff will endeavor to respond in a timely and effective way.

Please note this does not cover requests for information under the Local Government Official Information and Meetings Act 1987 (LGOIMA) or questions to elected representatives.

For LGOIMA request please use our online form.

24 Hours Noise Control Services
Phone: 03 788 9115

24 Hour Animal Control Services
Phone: 03 788 9111

If you have an enquiry for issues related to state highways please contact Waka Kotahi's customer service team directly. The team will make sure your enquiry is properly recorded and passed on. 

Waka Kotahi Customer Service Team
Online: State Highway issue or feedback
Phone: 0800 4 Highways (0800 44 44 49) (operating 24 hours a day, seven days a week)